Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Brunton House, we believe that casino gaming should be enjoyed as entertainment only. It should never be viewed as a way to earn money, solve financial problems, or generate income. Like any form of entertainment, it carries the risk of losing money. Please gamble only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be at least 18 years of age or the legal gambling age in your jurisdiction to access our services. We are committed to preventing underage gambling and verify the age of all users before allowing access to gaming services.
By using Brunton House, you confirm that you are of legal age to gamble in your country of residence.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, family, or social commitments due to gambling
- Borrowing money or going into debt to fund gambling
- Unable to cut back or stop gambling despite wanting to
- Using gambling as an escape from stress, anxiety, depression, or other problems
- Lying about the extent of your gambling involvement
- Experiencing relationship conflicts related to gambling
If you experience any of these signs, please seek support immediately.
Self-Help Tools and Controls
Brunton House provides several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the amount you're willing to lose during a gaming session
- Time-Out: Take a break from gaming for a period you choose (24 hours to several weeks)
- Reality Checks: Receive regular reminders of how long you've been gaming and how much you've spent
- Self-Exclusion: Permanently exclude yourself from our platform if needed
These tools are available in your account settings. We encourage you to use them proactively.
Support Organizations
If you need help, support is available. The following organisations provide free, confidential assistance:
United Kingdom
- GamCare – Free counselling and support for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 802 0133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme for UK-regulated gambling
Website: www.gamstop.co.uk - Gamblers Anonymous – Peer support meetings and fellowship
Website: www.gamblersanonymous.org.uk
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (free, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German Federal Centre for Health Education
Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but it is treatable. If you or someone you know is struggling with gambling, please don't suffer in silence. The organisations listed above offer free, confidential support and have helped thousands of people.
Remember: Seeking help is a sign of strength, not weakness. Support is available 24/7.